IndigoLearn

Error

Will my downloaded videos get deleted if i uninstall and install back


Sri Varshini

Sri Varshini

CA Inter

435

30-Jul-20 20:24

16

Answers (7)

Yes they will get deleted


Sriram Somayajula

Sriram Somayajula

Admin

30-Jul-20 20:26

Ok.. Im not able to view my downloaded videos without internet connection.. Its consuming too much data to view the downloded videos


Sri Varshini

Sri Varshini

CA Inter

435

30-Jul-20 20:28

Ok.. Im not able to view my downloaded videos without internet connection.. Its consuming too much data to view the downloded videos

You need to be online for first 3-4 seconds ( 3g / 4g connection will work) when playing downloaded videos. It will consume data less than 100 KB in those 3 seconds. This is required for validation. Post that you can be completely offline and your videos will play without any connection


Sriram Somayajula

Sriram Somayajula

Admin

01-Aug-20 12:25

It doesn't work when internet connection stops


Sri Varshini

Sri Varshini

CA Inter

435

03-Aug-20 21:02

It doesn't work when internet connection stops

After you download, you need to be online for 4 seconds after that it will play without internet. If you face further issues, send an email to support@indigolearn.com and we shall revert at the earliest


Sriram Somayajula

Sriram Somayajula

Admin

04-Aug-20 10:01

I tried it's not working

Pls send an email to support@indigolearn.com and we shall get it fixed


Sriram Somayajula

Sriram Somayajula

Admin

04-Aug-20 20:15