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Technical issues

Accounts part 11 12 and 13 are not being played

Attachments

Screenshot_20200617_164629.jpg


Prasanth kumar Kamisetty

Prasanth kumar Kamisetty

CA Foundation

11K+

17-Jun-20 16:49

19

Answers (7)

Will ask tech team to resolve at the earliest


Sriram Somayajula

Sriram Somayajula

Admin

17-Jun-20 16:59

We have checked and it is playing at our end. Can you please share the error that you are seeing?


Sarat Velumuri

Sarat Velumuri

Admin

17-Jun-20 17:11

We have checked and it is playing at our end. Can you please share the error that you are seeing?

It is showing like this

Attachments

Screenshot_20200617_185513.jpg


Prasanth kumar Kamisetty

Prasanth kumar Kamisetty

CA Foundation

11K+

17-Jun-20 18:56

It is showing like this

Error 6120 is a temporary error related to the network. Please ensure that your network connection is stable. If the issue still persists, please try the below troubleshooting steps, it works at times. Also, note that the downloaded videos if any will get deleted in the process. 1. Uninstall app 2. Restart phone 3. Install app Also, check if there are any OS updates available. Let us know the outcome and we will guide further.


Sarat Velumuri

Sarat Velumuri

Admin

17-Jun-20 23:09

even after following the above instructions situation is same


Prasanth kumar Kamisetty

Prasanth kumar Kamisetty

CA Foundation

11K+

18-Jun-20 06:05

even after following the above instructions situation is same

Will ask tech team to reach out to you


Sriram Somayajula

Sriram Somayajula

Admin

18-Jun-20 08:55

even after following the above instructions situation is same

Whichever videos are not playing on the app, request you to watch on the web. Meanwhile, we will fix the issue on the app.


Sarat Velumuri

Sarat Velumuri

Admin

18-Jun-20 10:14

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