How long will the access remain for any course I purchase on the app/website?
We provide access till the end of the exams of a particular course. E.g.: Nov attempt courses are valid till the end of Nov Exams.
Can I alternatively watch on App & Web and will the course watch history get updated?
Yes, you can watch on the app during your travel and on your PC / Laptop / Tab on a browser once you are at home or in the office - the entire progress is synced.
Can I access downloaded videos post the course expiry?
No. Downloaded videos do not play after the course expiry.
Where can I get a history of past transactions? Will invoices be available?
Transaction history is available for all your purchases. For courses purchased before August 10, 2020, and are deactivated on or before August 10, 2020, no transaction history is available. For all transactions on the web post-August 10, 2020 transaction history will be available on the app / web.
Who are the Faculty and what is their background?
We engage with faculty who are teachers by passion and also possess the requisite qualifications and experience to teach their requisite subjects. You can check our faculties at - https://www.indigolearn.com/about-us
Can we directly interact with the Faculty?
At the moment no direct interaction is permitted. Faculty do respond to queries posted in forums.
Are your classes live/recorded?
We primarily have recorded classes, though we do conduct YouTube live classes periodically for resolving doubts / for the purpose of revision.
Do you conduct any live classes?
Other than YouTube live sessions, at the moment we do not conduct any live classes. If and when we do it, the same shall be clearly spelled out in the course description.
Do you have any physical classes / Zoom classes?
We are India's First e-eLearning player that is focused only on Finance & Accounting domains. We are fully online - we do not have any physical classes. We do not have any live zoom classes as of now - however we sometimes do YouTube live sessions to clear student doubts / for revising concepts - Such YT live dates are widely publicized on the app well before the date.
What all subjects/courses are currently available for purchase?
What are individual/chapter wise modules and when can I buy them?
These are topic-wise modules that we offer to students one month before exams. Students can enroll only those topics which they need to study, instead of buying a full course.
What all do I get when I buy a course from you?
You get video lectures with unlimited views, notes, thousands of MCQs, doubt resolutions facility, and 1 exam quality mock test.
Where can I find the notes?
Under the Free notes & Resources section
Do you conduct Mock tests/exams?
Yes - as of now we conduct one mock test. This is fully online and more details can be obtained by visiting the Resources page in our app.
Can we enroll in mock tests only as a separate package?
No, we do not offer that at the moment. We may think about it in the future and will let you know as and when we launch it.
Is there a trial/free/Demo course?
Yes, we have several free videos that you can access once you create an account on our website or app. In addition, demo videos on several topics are available on our YouTube page.
What are the time durations of various courses?
These details are available on the respective course page.
Some of your courses appear of shorter duration than courses of other faculty on other websites?
Our videos are studio-recorded and are designed specifically for e-learning. Consequently, not only do we get a chance to teach in the simplest way possible, but we also edit a lot of unnecessary time that is usually present in classroom recorded videos.
Can I post anything on Forums?
Irrelevant posts in or posting of fake news, or posts on matters that could incite religious passions or posts on anti-national matters/matters relating to pornography / cyber stalking, etc., will not only lead to your account being disabled but also could lead to prosecution under relevant provisions of the Indian laws.
Where can I view the transaction history?
(a) Visit our website at www.lazypay.in
(b) Log in using the credentials.
(c) Enter the OTP received on the registered mobile number.
(d) Select View all from the list to see successful/failed/cancelled transactions on the transactions tab.
(e) You can also view only successful transactions from the status list by selecting the date range.